We analyse your brand’s sales funnel to design flows that reach customers at the right moment – welcome sequences, abandoned cart recovery and post-purchase engagement tailored to your brand’s needs.
Every email and SMS is crafted with conversion in mind – strategic copywriting, compelling design, and data-backed segmentation will contribute to maximum engagement.
From strategy to execution, we handle the setup inside your email and SMS platforms, ensuring everything is optimized and ready to perform.
We take the guesswork out of setup by designing tailored automations that fit your brand and customer journey. Our team doesn’t just strategize; we make things happen. From seamless execution to optimization that actually moves the needle, we ensure every email and SMS flow is built to convert. We’re all about revenue-boosting tweaks, punchy messaging, and engagement that keeps customers hooked. The result? More clicks, more sales, and a brand that customers can’t stop coming back to
We aim to drive at least 20-30% of total revenue from email and SMS for established brands – but that’s just one piece of the puzzle. Your results depend on factors like your current retention efforts, list size, and product category. We focus on long-term, sustainable profitability rather than short-term spikes.
Unlike traditional attribution models, we don’t just look at revenue percentages in a Klaviyo dashboard. We take a holistic approach, aligning email and SMS with your overall business goals to deliver real, measurable impact.
We build a lifecycle strategy tailored to your brand. Every flow is designed around your product category, customer journey, and goals – built for impact. Our approach ensures that every touchpoint feels intentional and drives long-term value.
Email and SMS work as high-leverage retention channels that:
We integrate seamlessly with your existing marketing efforts, working alongside paid ads, organic content, and CRO strategies.
We provide in-depth reporting on key performance indicators (KPIs), including:
What sets us apart is Glacier, our custom-built analytics platform. It gives us real-time visibility into performance data, helping us spot trends, track revenue drivers, and refine strategies faster. We actively use data to improve results every step of the way.
Long-term? Retention compounds over time, improving customer loyalty and revenue predictability.
Yes! We specialize in Klaviyo and Yotpo but also work with various tech partners across subscriptions, reviews, and retention tools. If you’re on Shopify, WooCommerce, or BigCommerce, we integrate seamlessly.
Our mission at Frosted is to turn one-time buyers into lifelong customers. Retention is at the heart of sustainable growth. We help brands build lasting relationships, maximize revenue, and reduce reliance on paid ads – because keeping customers should be just as important as acquiring them.
Frosted Limited,
157 Compton Street,
Atherton, Manchester,
M40 0SU
