We want the brands we work with to feel elevated, memorable, and unshakable in the minds of their customers. Email keeps your brand top-of-mind and builds real customer relationships. It also does a lot more. Boost revenue? Yes. Extend customer lifetime value? Absolutely. Drive trackable, incremental growth? Every step of the way. Scale sustainably? That too.
Too many brands focus on chasing new customers and forget about the ones they’ve already won. We help to fix that. Our mission is simple: to help brands grow at every stage of the customer journey – turning prospects into customers and customers into repeat buyers.
We work as part of your team, always looking for ways to improve and push results further. We know better data leads to better decisions, which is why we’ve built our own platforms – giving brands full visibility into performance and making it clear what’s working (and what’s not).
We know the eCommerce world inside out – we live and breathe it. By blending sharp data insights with world-class brand-building, we create growth that actually sticks.
No vanity metrics, no surface-level wins. Just higher conversions, stronger customer loyalty, and a brand that keeps people coming back for more.
No fluff, no empty promises. Just proven, transparent strategies that deliver.
Consider us part of the team. We’re in your corner, bringing expertise, transparency, and a shared drive to help your brand grow.
We aim to drive at least 20-30% of total revenue from email and SMS for established brands – but that’s just one piece of the puzzle. Your results depend on factors like your current retention efforts, list size, and product category. We focus on long-term, sustainable profitability rather than short-term spikes.
Unlike traditional attribution models, we don’t just look at revenue percentages in a Klaviyo dashboard. We take a holistic approach, aligning email and SMS with your overall business goals to deliver real, measurable impact.
We build a lifecycle strategy tailored to your brand. Every flow is designed around your product category, customer journey, and goals – built for impact. Our approach ensures that every touchpoint feels intentional and drives long-term value.
Email and SMS work as high-leverage retention channels that:
We integrate seamlessly with your existing marketing efforts, working alongside paid ads, organic content, and CRO strategies.
We provide in-depth reporting on key performance indicators (KPIs), including:
What sets us apart is Glacier, our custom-built analytics platform. It gives us real-time visibility into performance data, helping us spot trends, track revenue drivers, and refine strategies faster. We actively use data to improve results every step of the way.
Long-term? Retention compounds over time, improving customer loyalty and revenue predictability.
Yes! We specialize in Klaviyo and Yotpo but also work with various tech partners across subscriptions, reviews, and retention tools. If you’re on Shopify, WooCommerce, or BigCommerce, we integrate seamlessly.
Absolutely. We optimize on-site pop-ups, lead magnets, and other touchpoints to maximize email & SMS signups and build high-value lists.
Our mission at Frosted is to turn one-time buyers into lifelong customers. Retention is at the heart of sustainable growth. We help brands build lasting relationships, maximize revenue, and reduce reliance on paid ads – because keeping customers should be just as important as acquiring them.
Frosted Limited,
157 Compton Street,
Atherton, Manchester,
M40 0SU
