Policy - Frosted

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 4 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

Sizing details

Sizes listed are based on the largest measurement (height or width) of the design.

If you don't see the size you are looking for, please let me know and I can scale the design to meet your needs.

Care instructions

These cutters are NOT dishwasher safe! Please HAND WASH in WARM, soapy water.

Custom and personalized orders

Yes, I can do your custom cookie cutter design! Please message me with the details and I can get you a quote.

Legal imprint